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Accessibility at Alnwick Castle

Alnwick Castle is a beautiful and historic site, with a mix of charming buildings and various surfaces like cobblestones, flagstones, grass, gravel, and wood. Where possible, we’ve made every effort to ensure the castle is accessible for wheelchair, mobility scooter, and buggy users, so everyone can enjoy the experience as much as possible.

Access Information

Wheelchair Access
Partial access is available for wheelchairs and pushchairs. Please speak to a team member on arrival for guidance on suitable routes.

Assistance Dogs
Guide, hearing, and assistance dogs (including those in training) are welcome. All dogs must be kept on a short lead. Please bring your dog’s Assistance Dogs (UK) identification book if available. Emotional support animals are not permitted due to conservation concerns.

Motorised Scooter Hire
Free motorised scooters are available on a limited basis. Pre-booking is required by calling 01665 511 178. Scooters cannot be used on the steps leading to the Gun Terrace.

Accessible Parking
Disabled parking is available on Castle Square (NE66 1NG) and in the main car park at The Alnwick Garden.

Accessible Toilets
Accessible toilets are located between the Courtyard Café and the Pizzeria, with additional facilities at The Alnwick Garden Pavilion.

Carers
Carers accompanying disabled visitors enter for free. Please contact us ahead of your visit for more details. Carers will need to show proof of their status, such as:

  • A letter confirming Carer’s Allowance or recognition by a local authority.

  • A letter from a GP confirming their carer registration.

  • A registered carer card (e.g. CredAbility, CEA Card).

Getting Around
The State Rooms have limited access due to steps. A one-person lift is available to bypass the Grand Staircase. It does not accommodate wheelchairs, but seating is provided. Visitors with mobility issues can exit via the lift. Please note there is some stepped access to reach the lift. No ramps are available for motorised scooters or wheelchairs in the State Rooms, though wheelchairs are provided where possible. The cobbled courtyard is accessible, and mobility scooters are recommended to be left in the courtyard due to space limitations inside. The Great Kitchen is currently accessed by steps with handrails. The castle's towers contain narrow spiral staircases.